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- Bet on sports all over the world
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Frequently Asked Questions
What Is FanDuel Online Sportsbook?FanDuel is your first choice to place legal online sports wagers in PA.
Do I Need To Be At Or On Live! Casino Pittsburgh To Play?You must be physically located in the state of PA to place your sports wager. However, you can register, make a deposit, and access your account from any state. We use Geolocation detection to measure your physical location before placing a wager.
Who Is Eligible To Play?You must be 21 years of age or older, not on any self-exclusion lists, and in the state of Pennsylvania to wager. You cannot be a key-licensed employee, gaming or gaming supervisor-licensed employee in Pennsylvania. You can also wager in other states where FanDuel Sportsbook is live as per below.
What Other States Is FanDuel Sportsbook Online Available?Currently, FanDuel Sportsbook has launched online sports wagering in the states of NJ, WV, IN, & CO.
If I Already Have A FanDuel Daily Fantasy Sports Account, Will I Have to Register For FanDuel Sportsbook?Yes, understand that currently in Pennsylvania, DFS and FanDuel Sportsbook are operated by the same company but will require you to visit each site or download each app separately. You will also be asked to create a separate account for each. However, there is a sync feature to link your Fantasy and Sportsbook account once you successfully register for the Sportsbook. Make sure to use the same email address. However, this will soon be changing and you will be able to use the same account details across both DFS and FanDuel Sportsbook.
Why Do You Need My Information During Registration?FanDuel has many checks in place to make sure you are who you say you are. This also helps protect your identity and makes for a safe and secure registration process. Please be sure to double check your entries before submitting to eliminate the chances of not being verified. If you do encounter any verification issues then contact our Customer Support Team.
Is My Information Secure?FanDuel takes registration and payment security very seriously. Think of us like your bank. We have many secure systems in place to make sure your information is 100% secure.
Is It Fair to Play? Who Guarantees The Fairness Of FanDuel Online Sportsbook?Yes, we have many systems and checks in place to make the gaming experience safe and fun for all. FanDuel’s platform has been GLI tested (Gaming Laboratories International) and approved by the Pennsylvania Gaming Control Board.
What Kind Of Deposit Options Are Available?You can find a full list of deposit options on the ‘Add funds’ section of our site and app. Or on our FAQS page here: https://fanduelsportsbook.zendesk.com/hc/en-us. This includes ACH(eCheck), Credit/debit card, Prepaid card, Paypal, PayNearMe, Cash At Cage, Check or wire transfer.
I Made A Deposit, But I’d Like A Refund, What Can I Do?Deposited winnings can’t be withdrawn for compliance purposes, but we can of course issue you a refund. Simply Contact Customer Support on the website or app.
How Quick Will I Receive My Winnings If I Withdraw?
Many of our options offer a very quick and easy withdraw process. You can withdraw your winnings anytime through PayPal, prepaid card, Check, Cash At Cage, and Online Banking.
Please note, you will not be able to withdraw using Prepaid Card or Paypal unless you have deposited using that method in the past. If you have deposited using multiple methods, then all the withdrawal methods listed will be available to you.
If you withdraw via PayPal it takes approximately 12 hours for our team to review. Once approved, you should see those funds within the hour. Prepaid Card withdrawal can take up to 24hrs to be approved. Once approved, you will be able to access the funds immediately. If you withdraw via Online Banking, it takes 3-5 business days to process. If you withdraw via check, it should arrive within 7 to 10 business days.
I Forgot My Password, What Can I Do?You are able to reset your own password by clicking “Forgot Password” on the login page. You will be asked to verify some security question on your account, you can also set-up SMS authentication, to further protect your security. If you have problems with your account please contact Customer Support and we’ll be happy to assist
How Can I Start Playing?
It is easy for eligible players to create an account!
Please see above regarding eligibility and then see how to begin your journey below:
1. Visit https://pa.sportsbook.fanduel.com/sports or download the FanDuel Sportsbook IOS/Android App FOR FREE! Our iPhone app is available in the App store. While if you wish to download our Android app, just navigate to our website above, and it will prompt you to download.
2. Click JOIN NOW to create your account
3. Follow the secure prompts that will help identity and keep your account 100% safe.
4. Once registered, there are several methods to complete safe and secure deposits.
What Kind Of Bets Are Being Offered?
There are usually many sports available to make wagers on and tons of exciting bet types available on FanDuel Sportsbook. Please CLICK HERE to view our guide to betting. This guide will assist first time bettors and seasoned professionals. Here are the standard types of wagers available:
Straight Bets: A straight bet is a type of wager where you bet on a single game that carries either a point spread, a total or a money line. The money line bet is simply betting on which team will win, the spread bet brings a handicap into play offering closer to an even chance on either team, while Totals wagers are over/under bets based on points or goals scored.
Parlays: Parlay bets are a series of connected bets. Parlay winnings are only paid if all legs of the parlay win.
Proposition Bets: Also known as prop bets, these allow bettors to bet on a variety of different possible events in a game. A typical prop bet may be that a specific player will make the next touchdown during a game
Futures bets: Long-term bets when you’re betting on a team or player over the course of the season. Such as Broncos to make the play-offs.
Round Robin Bets: Multi-team bets between three and sixteen teams. These teams are then used to create as many two team parlay combinations as possible. In a round robin bet, the amount you bet is the amount that is bet on each two team parlay.
Are there any restrictions on the types of bets I can place?Occasionally FanDuel may cap maximum online wager or winnings for larger bets, however if you are restricted at any stage our Customer Support Team who will be happy to help out
What Sign Up Offers Are Available?New customers to FanDuel Sportsbook are eligible for a risk free first wager of up to $1,000 (unless signed up through another specific promotion). Place your first wager and if you lose, we’ll return your funds (up to $1,000) in Sportsbook bonus.
What Other Promotions Do You Have Available?
Each day we’ll have odds boosts available, to boost/increase the odds to so that your potential payout is larger than normal. It is a good idea to always check the odds boost first before making a normal wager just in case we’ve boosted the bet you want to place.
We also have weekly promotions available! Please keep an eye on this page for promotions: https://myaccount.fanduel.com/promotions.shtml?source=pa.sportsbook
How Can I Make Sure I Wager Responsibly?
FanDuel has plenty of tools in place to encourage responsible gambling.
Play/Deposit Limits - You can set daily, weekly or monthly play and deposit limits which prevent you from being able to play or deposit more than a specified amount during that period
Time Limits - You can set a limit on the number of hours per day that you will be able to play on this site. To do so, simply enter the maximum number of hours per day you want to be able to spend playing on the site and submit your request. If valid, your time limit will be instantly applied to your account.
Any decrease you set to an existing limit will be effective immediately. Any increase you set to an existing limit will become effective only after the time period of the previously set limit has expired and after you have confirmed the new limit.
Self-Exclusion - If you believe you need to take a break from gaming, please visit the Pennsylvania Gaming Control Board's website to request a self-exclusion. Upon visiting the PGCB's website, please click on the "Register" button to begin enrollment in the self-exclusion program.
Time out - Should you need a cooling off period from gaming, you can choose our self-suspend action. Please be aware that the self-suspension has to be for a minimum of 72 hours and that during that time period you will not be able to login. Please contact customer service should you want your funds returned during that period. The account will be automatically re-enabled after the period has gone by.
How Do I Close My Account?If you would like to close your account for any reason, you may e-mail us at email@example.com and we’ll be happy to assist you with closing your FanDuel account.
How Do I Contact Support?Our support team are available 24/7 through live chat. To start a chat go to our Customer Support page, which can be found by logging in and clicking ‘Customer Support under your user options, or clicking the ‘support’ link on the footer of the website and app. Our team are also available by emailing firstname.lastname@example.org