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Genuine commitment to your comfort. Personal attention to assure a distinctive experience. Adding unexpected touches that will surprise and delight you. That’s the kind of above-and-beyond service that makes every visit to Live! Casino Pittsburgh a memorable one.

Our people make your experience great! Live! Casino Pittsburgh Hosts have upped the ante on customer care. Providing attentive service that surpasses all expectations - That's the Live! difference. Meet our wonderful team of Casino Hosts.

Don K

Don Kalpakis

Player Development Manager

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Don was born in Montreal, Canada and currently resides in suburban Pittsburgh. He began his career in the gaming industry over 29 years ago in gaming management. Before joining the Live! team he served as a Senior Executive Host at other gaming properties. Don assumes the role of Player Development Manager at Live! Casino Pittsburgh and he will oversee the team of Player Development VIP Hosts on property. In previous roles he has helped to create many successful charitable events and served his local community. When he's not working, Don loves spending time with family, going to the beach, or watching hockey.

Hamilton Head Shot

Gabrielle Hamilton

Casino Host

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Born in Las Vegas, NV, Gabrielle spent her childhood in Delaware and moved to Pennsylvania in 2005. She started her gaming career as a table games dealer and exclusively dealt high limit Blackjack and Roulette. With her exceptional customer service and knowledge in table games, she was promoted to VIP Host at Live! Casino Pittsburgh. Having over thirteen years of customer service experience, Gabrielle is very dedicated to ensuring a wonderful experience for her guests. Her interests outside of work include spending time with her family, traveling, working out and being surrounded by her closest friends.

Robert Smith - Executive Vice President Regional Relationship MarketingRaeann Allen

Casino Host

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Born and raised in Greensburg, Pa. Raeann Allen joined the Live! Casino Pittsburgh team in June of 2021 as a Restaurant Manager, after which getting promoted to an Assistant General Manager. In January of 2023 Raeann moved on from her 22 years in the Restaurant industry to begin a new professional endeavor as a Casino Host. Raeann’s cross-department knowledge and experience gives her an edge to better understand and provide exceptional service to not only her players, but to all Live! Casino Pittsburgh guests. Raeann enjoys animals and traveling.

Dan

Daniel Shaffer

Casino Host

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Dan was born and raised in Rochester, PA, a rural suburb of Pittsburgh, PA.  After high school, he enlisted in the United States Coast Guard before entering the casino industry.  Having worked for several different gaming brands, Dan joined the Live! Casino Pittsburgh team in 2021 as a Guest Services Shift Manager but took his skills over to the VIP Host role in 2023 to better serve the guests in Greensburg and surrounding areas.  Dan’s knowledge of the gaming industry makes him an ideal VIP Host allowing him to better understand and help guests in the casino.  When he is not working, Dan enjoys being with friends and family, loves sports, sports gambling, and trying new things!